Cookie Policy
Last updated: January 2026
What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners. Along with cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage.
How we use cookies
Paylo uses cookies and similar technologies to operate our website and merchant platform. We use them for the following purposes:
Essential cookies
These cookies are necessary for the website and platform to function. They enable core features such as authentication, session management, and security. Without these cookies, the service cannot be provided. You cannot opt out of essential cookies.
Preference cookies
These cookies remember your settings and choices — such as your preferred language or display theme — so we can personalise your experience across visits.
Analytics cookies
We use analytics cookies to understand how visitors interact with our website — for example, which pages are visited most or where users encounter errors. This data is aggregated and anonymised and helps us improve the platform.
Marketing cookies
Where you have given consent, we may use cookies to measure the effectiveness of our marketing campaigns and to show you relevant content or advertisements on third-party sites.
Third-party cookies
Some cookies on our platform are set by third-party services we use to operate Paylo. These providers have their own privacy and cookie policies, and we encourage you to review them:
- Paystack — payment processing. Paystack may set cookies to facilitate secure payment flows.
- Supabase — database and authentication infrastructure. Session tokens are stored in cookies to keep you logged in.
- Analytics providers — we may use tools such as Vercel Analytics to collect aggregated, anonymous usage data.
- NowPayments — cryptocurrency payment processing for merchants who enable crypto payments on their storefront.
Paylo does not sell your data to third parties or use cookies for cross-site advertising without your explicit consent.
Managing your cookies
You can control and manage cookies in several ways:
- Browser settings — most browsers allow you to view, block, or delete cookies through their settings or preferences menu. Note that blocking all cookies may affect the functionality of the Paylo platform.
- Opt-out tools — for analytics cookies, you can opt out using tools provided by those services (e.g., browser extensions or provider-level settings).
- Cookie banner — where required by law, we will ask for your consent before placing non-essential cookies and provide options to manage your preferences.
Removing or blocking essential cookies will prevent you from logging in or using key features of the merchant platform.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.
Contact us
If you have questions about our use of cookies or this policy, please contact us at privacy@usepaylo.com. You can also review our full Privacy Policy.