Privacy Policy

Paylo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Personal Information

We may collect information you provide directly, including:

• Name and contact information (email, phone number)
• Account credentials
• Payment information
• Business information (for merchants)
• Profile photos and avatars

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information (type, operating system, browser)
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

We use collected information to:

• Provide and maintain the Service
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to customer service requests
• Improve and personalize your experience
• Detect and prevent fraud
• Comply with legal obligations

We may share your information with:

• Service Providers: Third parties who help us operate our platform
• Payment Processors: To facilitate transactions
• Business Partners: With your consent for joint offerings
• Legal Authorities: When required by law or to protect rights

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@usepaylo.com.

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the Service to function properly.

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance.

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@usepaylo.com
Address: Abuja, Nigeria