Team and roles
Your team runs the floor. You keep the final say.
Staff sign in as themselves on their own phones, with only the access their role needs. Sensitive actions wait for a manager, and every change is recorded with a name on it.
Ready-made roles
Five roles, each with the right app.
Every role comes with sensible permissions from day one, so a new hire is safe to let loose on their first shift.
Manager
Paylo Staff
Runs the floor: receives and counts stock, approves refunds and voids, and oversees the team.
Cashier
Paylo POS
Sells at the till. No access to your account, your money or your settings.
Stockkeeper
Paylo Staff
Receives deliveries and adjusts stock, with a reason recorded every time.
Picker
Paylo Staff
Picks, scans and seals paid online orders, without seeing customer names or totals.
Rider
Paylo Dispatch
Collects sealed orders and records every handover through to delivery.
Permissions
Change access for one person without touching the rest of the team.
Every shop has the cashier you trust with refunds and the one you do not. Paylo can tell them apart, even when they hold the same role.
More than twenty permissions
From adjusting stock and editing prices to approving refunds and seeing financial reports.
Per-person overrides
Grant or remove any permission for one person without touching their role.
Access by branch
Choose which branches each person can see, so they only work with that branch’s stock. On Business and up.
Chidi N. · Stockkeeper
Approvals
The risky actions wait for a manager.
Refunds and cancelled sales are an easy way for money to go missing. On Paylo they can need sign-off before they go through.
Waiting for your approval
Refund ₦12,500
2 min agoAmara O. · Till 1
Cancel sale ₦4,000
9 min agoEmeka U. · Till 2
New staff PIN
20 min agoTobi K.
Refunds and cancelled sales
A cashier requests it at the till; a manager approves or declines from their phone.
New staff PINs
Staff set their own PIN, and it only works once a manager approves it.
Approve from anywhere
Requests reach managers in Paylo Staff, so nobody needs to be standing at the counter.
Online orders
Orders picked and sealed without exposing your customers.
A queue of paid orders
Pickers only ever see orders that are already paid. Nobody builds a cart from a chat.
Scan every item
Each item is scanned as it is picked, so the wrong size or colour is caught before it leaves.
No names, no totals
Pickers never see who the customer is or what they paid.
Handed straight to a rider
Sealed orders pass to a rider on Paylo Dispatch, who records every handover.
Oversight
Know who did what, even when you are not there.
Paylo Business shows you the whole team’s work, so you can run the shop from somewhere else.
Activity log
What each person did and when, from till sales to stock changes.
Performance per person
Sales, order picks and totals for every member of your team.
A name on every stock change
Each sale, delivery, adjustment and count is recorded with who did it, on which device and at which branch.
Instant removal
Remove someone and every session they had ends at once, on every device.
Tills tied to your store
Each till is paired to your store and opened with a staff PIN.
One login per person
Everyone signs in as themselves, so nothing is done under your name.
Getting started
Adding someone takes four steps.
- 01
Invite them
From Paylo Business, by phone number or email.
- 02
Pick a role
Manager, Cashier, Stockkeeper, Picker or Rider. Adjust any permission after.
- 03
They sign in
They install the right app, sign in as themselves and set a PIN.
- 04
You approve
A manager approves the PIN and they are ready for their first shift.
Common questions
Which plan includes staff accounts?
Staff accounts, roles, approvals and the activity log come with Pro and up. Assigning staff to branches comes with Business and up. A shop run by its owner can use the Free plan, where Paylo Business has a till built in.
Do my staff need their own phones?
Pickers, stockkeepers and managers use Paylo Staff on their own phones, which most people already carry. Cashiers use Paylo POS on the shop’s till device, an iPhone or iPad registered to your store.
How do I add someone?
Invite them from Paylo Business by phone number or email. Managers are invited by email. They install the app, sign in as themselves and set a PIN, which a manager approves.
Can I give one person more or less than their role allows?
Yes. Roles set sensible defaults, and you can grant or remove any of more than twenty permissions for one person without changing anyone else.
What happens when someone leaves?
Remove them in Paylo Business and every session they had ends at once, on every device. Their past actions stay in the record.
Run your shop as a team, safely.
Start free with Paylo Business. Add your team on Pro when you are ready.